Privacy policy
📩 Contact
Questions or requests?
Email us anytime: support@astraldyes.com
📊 What We Collect
🔹 Device Data (automatic)
When you browse our site, we may collect:
- IP address
- Browser & device type
- Time zone
- Pages viewed and interactions
Why: Improve performance, analytics, and user experience
Tools used: Cookies, pixels, tracking technologies
🔹 Order Details (when you buy)
We collect:
- Name
- Phone number
- Billing & shipping address
- Payment info (processed securely)
Why: Process orders, payments, shipping, and prevent fraud
🔹 Support Messages
If you contact us, we collect whatever info you provide.
Why: Help you out and resolve issues
⚙️ How We Use Your Info
We use your information to:
- Process and ship orders
- Handle payments
- Communicate with you
- Improve our store
- Send marketing (only if you opt in)
🤝 Who We Share It With
We only share data with trusted services needed to run the store:
- Shopify (store platform)
- Stripe / PayPal (payments)
- Shipping carriers
We may also share information if legally required.
🍪 Cookies & Tracking
We use cookies and tracking tools to:
- Keep your cart working
- Analyze site traffic
- Improve performance
- Show relevant ads
This includes:
- Google Analytics
- Meta (Facebook / Instagram) Pixel
👉 You can disable cookies in your browser settings (some features may not work properly).
📢 Advertising
We may show you ads based on your activity.
You can opt out here:
🛡️ Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct your information
To request anything, email: support@astraldyes.com
⏳ Data Retention
We keep order information unless you request deletion.
🚫 Age Restriction
This site is not intended for anyone under 13.
🔄 Updates
We may update this policy as needed.
📅 Last Updated
March 2026